Welcome Greg to the Team!

Trility Consulting hires Greg Buckner as Director of Business Development for the Greater Chicago, Wisconsin and Illinois regions.

Trility Consulting, a Trility Group Holdings company, is proud to announce Greg Buckner has joined the Trility Consulting team as Director of Business Development. In this role, Greg will be responsible for direct sales and client engagements in the Greater Chicago area and the Wisconsin/Illinois regions. Greg will be developing strategic customer accounts and referral partner relationships that align with Trility Group Holdings’ core business objectives.

Greg Buckner
Director of Business Development

Greg Buckner
Director of Business Development

Greg joins our team after an already successful career providing business and technology services to his clients for the past 20 years across the Midwest.

“Greg brings a wealth of industry and technology sales experience to the Trility Consulting team. He will apply those experiences to his new position at Trility Consulting and focus on leveraging strategic and emerging technologies to drive defined business outcomes.”  said Peder Malchow, Chief Revenue Officer for Trility Group Holdings. “He has a proven track record of success and understands the importance of true relationship building with customers. We’re excited about Greg joining our team and leading the Greater Chicago area’s sales efforts.”

Trility Consulting is a leading provider of measurable outcomes for C-Suite executives. Trility provides strategic management consulting, digital transformation expertise and advanced technical solutions for forward thinking global businesses.

For more information, contact Greg directly via greg@trility.io or 309-310-7230.

Welcome Kori to the Team!

Trility Consulting hires Kori Long as Talent Delivery Lead for Iowa-based and national teams!

Trility Consulting, a Trility Group Holdings company, is proud to announce Kori Long has joined the Trility Consulting team as Talent Delivery Lead based in Des Moines. In this role, Kori will be responsible for developing talent acquisition strategies and hiring plans to ensure our team grows methodically to serve the needs of our family of companies and our clients. Kori will be an integral part of our team identifying new talent, locally and nationally, as Trility Consulting expands.

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Kori Long
Talent Delivery Lead

Kori brings a broad range of experience from Client Service Management, Project Management and Recruiting, as well as, being an active member in many community organizations in the technology and quality spaces. Kori will apply her former experiences to her new role at Trility Consulting focusing on engaging with great people in the Business Management and Technology Consulting spaces. Kori’s work will additionally help ensure our company growth, client and employment outcomes are consistently met because of great people, great teams.

“We are very excited to have Kori on the team,” said Brenton Rothchild, Chief Operations Officer at Trility Group Holdings. “Kori has a reputation of finding great people and working with great clients. She is also an active member of the greater Des Moines community working to make Iowa one of the best places to live and work. We’re happy she chose to work with us and look forward to our team and company growth as a result of her work!”

Trility Consulting is a leading provider of measurable outcomes for C-Suite executives. Trility provides strategic management consulting, digital transformation expertise, and advanced technical solutions for forward thinking global businesses.

For more information about the Trility Consulting team or open opportunities, please contact Kori Long at Kori@trility.io or 641-431-1779.

Welcome Cari to the Team!

Trility Consulting hires Cari Thompson as Director of Business Development for the Des Moines and Iowa market!

Trility Consulting, a Trility Group Holdings company, is proud to announce Cari Thompson has joined the Trility Consulting team as Director of Business Development for the greater Des Moines and Iowa market. In this role, Cari will be responsible for direct sales and client engagements in Des Moines and throughout the state of Iowa. Cari has also been entrusted to grow strategic customer accounts and referral partner relationships that tactically meld with Trility Group Holdings’ core business objectives.

Cari Thompson
Director of Business Development


Cari brings a broad range of experience to her new position at Trility Consulting, including selling enterprise software and leading client implementations, to leading new business efforts and managing the Des Moines market for a national technology resource and solutions company, to launching a new sales channel to support Fortune 1000 clients with the Top 10 national recruitment advertising agencies in the US.

“We are very excited about Cari’s plans for our direct sales efforts,” said Peder Malchow, Chief Revenue Officer at Trility Group Holdings. “Cari has a stellar track record of successful engagements and is a true trusted advisor for many clients in and around the Des Moines market. She is a driven professional capable of delivering creative solutions to achieve our client’s desired outcomes.”

Trility Consulting is a leading provider of measurable outcomes for C-Suite executives. Trility provides strategic management consulting, digital transformation expertise and advanced technical solutions for forward thinking global businesses.

For more information or to connect with Cari Thompson, she can be reached at cari@trility.io or 515-707-3967.

FIRST Robotics and Giving Back

None of us are getting any younger. And to see the type of people, teams, companies and world in which we want to live today and in the future, we have to give back to communities and people in a way that positively influences generations after us. No matter how big or small, taking the time to help others matters.

Trility Consulting is proud to sponsor Des Moines, Iowa area Team 4646 ASAP as they head to Grand Forks, North Dakota this week to compete in the FIRST Robotics Competition! FIRST Robotics teams this year are building robots to compete with this year’s challenge DESTINATION: DEEP SPACE presented by The Boeing Company.

Teams that choose to compete in the FIRST competitions are given a six-week time limit to design, build, and program industrial size robots to play a field game against other teams. In addition to the building the robot, teams raise funds, design a team brand, develop engineering, business, and marketing skills working with volunteer mentors. In essence, young folks are learning how to create a working product, make time-based decisions and build an operational model which will serve them well as they figure out how to make their mark on this world through the years.

And Trility Consulting is additionally working with other Robotics teams in the area as well. Eric Gerling, Trility’s CTO, actively volunteers with the West Central Valley High School Robotics Team each year. Known as The Breakfast Club, the WCV Robotics Team competes in the FIRST Tech Challenge and completed their most recent season last December 2018.

While we’re all busy pursuing our careers, working to make money and improve the lives of ourselves and our families, don’t forget to take the time to think about the people that come after us. It takes much less effort than you imagine to be an encouraging teammate, coach, teacher or friend. And while the time investment may seem big to you, the return on investment in the life of one young person could very easily be a lifetime of success and opportunity.

Growth Requires A Plan

Achieving growth, change and success without a plan is a blessing. And these blessings lead many to believe they don’t need a plan. Said folks may even believe they are smarter than most and didn’t a plan in the first place.

For the rest of us, achieving growth, change and success over and over again in a predictable, repeatable manner that consumers and shareholders can bank on requires a plan.

In our personal lives we refer to this structure as goals and plans. In companies we tend to state things in the form of strategic objectives and roadmaps.

When we ask kids what they want to be when they grow up, they often (understandably) have no idea, let alone what it will take to get there. Yet, they are exploring and dreaming — limited only by their imagination (Figure 1).

When we ask young adults how far they want to go in the sport of their choice. They often state, “We want to win it all.” And they go on the journey with an idea of a plan (the season schedule), objectives (win all of the time) and a goal (be the best). They may not understand everything necessary to get there, but they are on the road to understanding. Experience helps. These young adults are only limited by their will to win and dedication to the journey.

We ask professionals in organizations about their personal and professional goals and the answers are often crystallized into promotions, higher salary, more responsibility, bonuses, achieving professional certifications and recognition. These folks often understand goals are composed of one or more objectives which require tasks to achieve them and are limited only by time, opportunity and a plan. Experience breeds wisdom.

Now consider companies themselves. Do they have strategic objectives for the coming year or years? Are there roadmaps spanning the organization which help the company achieve those objectives?

If there are strategic objectives, does everyone in the company know what they are? Should they? And if there are roadmaps, do they map to fulfilling the corporate objectives? Do all of the team members know how their projects relate to the roadmap which leads to achieving the strategic objectives?

Not having strategic objectives and a roadmap is one class of problem. Have objectives and roadmaps without general population knowledge and understanding of what they are, what they mean and how we’re all getting there together? Different class of problem to solve.

Can you imagine a company that has no clear objectives, no roadmap, has experienced intermittent growth, change and success without a plan and believes working hard and being busy is actually the plan?

Figure 1. “The relationship between age, wisdom, plans and goals.”

Ask any adult their plans for a holiday. They will most likely tell you exactly when it starts, where they are going, how they will get there, what they plan to do with a timeline, when they start for home, when they will be back at work and generally how much the whole endeavor will cost.

We need to see the same attention to detail in corporate strategic objective setting, roadmaps and projects.

“Would you tell me, please, which way I ought to go from here?”

“That depends a good deal on where you want to get to,” said the Cat.

“I don’t much care where–” said Alice.

“Then it doesn’t matter which way you go,” said the Cat.

“–so long as I get SOMEWHERE,” Alice added as an explanation.

“Oh, you’re sure to do that,” said the Cat, “if you only walk long enough.”

Dodgson, Charles Lutwidge (pseudonym, Lewis Carroll). Alice’s Adventures in Wonderland. London. Macmillan and Co.1865. Chapter 6.

A parting thought: whether we discuss children, young adults, professionals or corporations, the journey will require much of us — including money. Most people are happy to spend money on children, young adults and ourselves in pursuit of goals. And most folks are happy to spend their company’s money as well.

Question: If this were your company and your money, how would you feel about the company and people spending your money without clear strategic objectives and a roadmap to get there?

Peder Malchow joins Trility Consulting!

Trility Consulting is happy to announce that Peder Malchow has joined our organization as Chief Revenue Officer responsible for structuring value-defined relationships with our clients! 

Peder Malchow, Chief Revenue Officer, Trility Consulting

With a successful career in business development, Peder brings with him experience in strategy, growth, portfolio development, team development and client success. Past leadership roles include Konica MinoltaAureon, as well as, work as a Founder and Partner in the Data Center Managed IT Services space taking an idea from a napkin to implementation, operation and sale.

Peder is responsible for the development of long-term client relationships, building product and services strategies that serve our clients valuably now and well into the future, as well as, leading a team of folks who genuinely seek to bring value to our clients by bringing the right solutions at the right moments.

Welcome Peder Malchow to Trility Consulting!

Do You Understand Time to Value?

The definition of value is subjective. Measuring expenditures is objective. If you ask someone in your company or team to define value, what do you think they will say? Will they discuss financials? Will they discuss projects, software releases or widgets created? Do you or your team define value to a customer by counting things?

As a quick exercise, define the value of your pants; not in terms of money, but in terms of value to you. Simply put, can you measure the value of your pants? Simpler yet, define the word itself — value. Like choosing wine, art and music, defining value is subjective to whomever is shopping.

In business, we use cost accounting to count things. Ironically, cost accounting does not define value for a customer, nor does it delight a customer. It simply counts things.

When we use cost accounting to measure, we’re being fiscally responsible. However, the focus on the cost of things leads companies, teams and individuals to perceive that cost of acquisition, cost of ownership and return on investment math defines value. While the company that sold you pants can measure their investment throughout the entire supply chain down to the point of sale, that math doesn’t define how you value pants, their brand or company. Were you able to measure the value of your pants? What would make you purchase a second pair of those pants?

Taking software projects and breaking them down into people, time and cost helps us count things. In order to deliver product and service solutions to customers, we count things. Does that seem weird? Does it seem weird we can count all of the things in a project, feel good about ourselves, and still have no idea what the customer actually values?

Does knowing the cost of all the things in a software delivery chain mean we know when we’ve provided value to the customer? Unfortunately, it does not. It only suggests we know how to count.

If we can objectively count money, but we cannot easily measure a customer’s perceived value of things, as business and technology leaders and team members, how do we increase the probability of making first-time and recurring sales? Most of us are in business to make a living. Making a living requires money, which requires sales. If we don’t know what a customer values, how do we make sales?

“What!?” you say to me. “I’m not a sales, advertising or marketing person. That’s their job to do that rubbish. I just deliver stuff.” I’m not a marketing, advertising or sales expert either. However, for those who are, as a technology leader I can help them do their jobs better by providing shorter time to revenue windows which helps them discover shorter time to value windows for both the company and the customer.

In other words, marketing, advertising and sales people need options every moment of every day to adapt to varying customer scenarios, gain market-share, crush competitors and make money to pay our salaries and business expenses. And they need them now, not when the business and/or technical teams can get to it.

What is the time between having an idea and delivering the idea in order to delight a customer and generate revenue?

In your company, is the flow of a product solution from beginning to end smooth like fresh ice on a hockey rink and as fast as a hockey puck? Or is it more comparable to the starts and stops of a muddy, variably pothole laden road? Figuring out time to revenue and time to value factors depends on understanding how product solutions flow through your company.

If you build software solutions and/or run software operations for a living, what do you think about the following questions?

  • Why are there so many steps to get from idea on a napkin to implementation?
  • Why are there so many tools in the delivery chain?
  • Why does it take so long to find out if we broke something that worked yesterday?
  • Why can’t we know whether the product meets company standards all of the time?
  • Why do we test so late in the process potentially delaying our project?
  • Why can’t we know if we’re compliant with industry regulations every time we build software, every day of every week instead of during third-party audits performed quarterly and annually in arrears?
  • Why can’t we deliver small portions of the larger solution that can be marketed, advertised and sold along the way instead of waiting for everything to be finished before we can even begin advertising, selling and making money?
  • Why can’t we find a way to deliver at the highest quality and highest velocities at the same time? Why are they treated as mutually exclusive?
  • Is information security and performance really something I have to kick down the road until later?
  • Why does it seem like our projects are black boxes of magic until the very end?

Consider this: Sales people are expected to provide verifiable value that is daily, weekly, monthly, quarterly and annually measured in qualified leads, follow-ups, sales and revenue with non-negotiable baseline margins, but people who build software products take as long as they take and spend as much as they spend?

If you're responsible for delivering solutions that enable customer delight resulting from sales, marketing and advertising successes, the distance between having an idea and realizing the ability to make money with said idea is called -- time to revenue. 

The distance between having a product and knowing what product the customer actually wants to buy is called -- time to value.

Question: Organizationally and operationally, what do you need to change in order to realize shorter and more frequent time to value discoveries?

If you’d like help figuring out how to compress the time it takes to get from an idea to making money while also including security, performance, quality and reliability from the beginning (instead of later), we’d like to help. Or if you’d like help determining how to more quickly and frequently discover, re-discover and provide recurring value for your customers, the teams at Trility Consulting know how to help you get from where you are to where you’d like to go.

We evaluate your business goals and current state of operations. Then we work with you to implement solutions which help you get there. We use 100% software-defined, continuous delivery behaviors including continuous test-driven development, continuous inspection, continuous compliance, continuous vulnerability assessments, continuous penetration testing, software defined infrastructure, serverless architectures, secure enterprise-class cloud ecosystems and more. This is simply what we do and how we live even for our own projects — and we’ve been doing it for quite awhile.

We’ll help you discover what time to value looks like in your team and operation. And your customers will thank you for it.

ShowPal Launches Another Product

ShowPal, a Des Moines, Iowa based start-up founded by Chad Torstenson, recently launched its next product which enables showing a home without an agent or homeowner present!

Adding to the existing Property IQ product, ShowPal now provides the additional  abilities to list, show, buy and sell your home without an agent should you choose to do so. And if you decide a bit of help along the way would be handy, ShowPal will provide the additional service of a broker!

The ability to perform autonomous home showings is the next in a series of products and services planned by ShowPal designed to make the process of selling, showing and buying properties safer, easier and cheaper for everyone involved.  To custom build these products and services, ShowPal engaged Trility Consulting, of Urbandale, Iowa, to help design, build and deliver their cloud and on-premises based software solutions. 

Trility Consulting focuses on helping companies adopt, build and operate in secure enterprise cloud ecosystems so companies can focus on serving customers.

Visit ShowPal’s site! Or stay in touch with them on Twitter  and Facebook!

Nick Cardamon joins Trility Consulting!

Trility Consulting is happy to announce that Nick Cardamon has agreed to join the organization as a Senior Account Manager responsible for client relationship management!

Nick comes to us a with a long history of managing relationships and projects with other companies including his own. And in our interactions with him through time and different situations, we knew we wanted to work him!

Nick is involved with acquiring new clients, projects and teams, as well as, staying involved with existing clients to ensure Trility Consulting is consistently performing at and above commitment in each and every relationship.

Our entire leadership team is always available to serve our present and future customers. And with the addition of Nick Cardamon our team is a bit larger and more capable to bring value to you and your organization.

Welcome Nick Cardamon to Trility Consulting!

 

ShowPal Launches Second Product

ShowPal, a Des Moines, Iowa based start-up founded by Chad Torstenson, recently launched its second product named ShowPal Home IQ!

ShowPal Home IQ is an Amazon Alexa Skill that works with the new Amazon Echo Show.  Using ShowPal Home IQ, Alexa is able to provide potential homebuyers on-demand answers to their questions — all while touring the listing.  ShowPal Home IQ is also able to send important property documents to interested buyers or the buyer’s Realtor on request.  

“Knowledge gaps about a property are common and this understandably leads to questions from a home-buyer.” says Chad Torstenson, ShowPal’s Founder and CEO.  Simply, “We want buyers to leave a showing with offers, not questions.” says Torstenson.

With ShowPal Home IQ, buyers can ask Alexa about the home’s utility costs, comparable properties in the area, local schools or details around a home warranty.  If a potential buyer wants to review the homeowner association documents before they consider an offer, Alexa is ready to answer.

Home IQ is the second of multiple planned solutions by ShowPal designed to make the process of selling, showing and buying properties safer and easier for everyone involved.  To custom build these products and services, ShowPal engaged Trility Consulting, also of Des Moines, Iowa, to help design, build and deliver their cloud and on-premises based software solutions. 

Trility Consulting focuses on helping companies adopt, build and operate in secure enterprise cloud frameworks so companies can focus on serving customers.

Visit ShowPal’s site! Or stay in touch with them on Twitter  and Facebook!