Do You Understand Time to Value?

The definition of value is subjective. Measuring expenditures is objective. If you ask someone in your company or team to define value, what do you think they will say? Will they discuss financials? Will they discuss projects, software releases or widgets created? Do you or your team define value to a customer by counting things?

As a quick exercise, define the value of your pants; not in terms of money, but in terms of value to you. Simply put, can you measure the value of your pants? Simpler yet, define the word itself — value. Like choosing wine, art and music, defining value is subjective to whomever is shopping.

In business, we use cost accounting to count things. Ironically, cost accounting does not define value for a customer, nor does it delight a customer. It simply counts things.

When we use cost accounting to measure, we’re being fiscally responsible. However, the focus on the cost of things leads companies, teams and individuals to perceive that cost of acquisition, cost of ownership and return on investment math defines value. While the company that sold you pants can measure their investment throughout the entire supply chain down to the point of sale, that math doesn’t define how you value pants, their brand or company. Were you able to measure the value of your pants? What would make you purchase a second pair of those pants?

Taking software projects and breaking them down into people, time and cost helps us count things. In order to deliver product and service solutions to customers, we count things. Does that seem weird? Does it seem weird we can count all of the things in a project, feel good about ourselves, and still have no idea what the customer actually values?

Does knowing the cost of all the things in a software delivery chain mean we know when we’ve provided value to the customer? Unfortunately, it does not. It only suggests we know how to count.

If we can objectively count money, but we cannot easily measure a customer’s perceived value of things, as business and technology leaders and team members, how do we increase the probability of making first-time and recurring sales? Most of us are in business to make a living. Making a living requires money, which requires sales. If we don’t know what a customer values, how do we make sales?

“What!?” you say to me. “I’m not a sales, advertising or marketing person. That’s their job to do that rubbish. I just deliver stuff.” I’m not a marketing, advertising or sales expert either. However, for those who are, as a technology leader I can help them do their jobs better by providing shorter time to revenue windows which helps them discover shorter time to value windows for both the company and the customer.

In other words, marketing, advertising and sales people need options every moment of every day to adapt to varying customer scenarios, gain market-share, crush competitors and make money to pay our salaries and business expenses. And they need them now, not when the business and/or technical teams can get to it.

What is the time between having an idea and delivering the idea in order to delight a customer and generate revenue?

In your company, is the flow of a product solution from beginning to end smooth like fresh ice on a hockey rink and as fast as a hockey puck? Or is it more comparable to the starts and stops of a muddy, variably pothole laden road? Figuring out time to revenue and time to value factors depends on understanding how product solutions flow through your company.

If you build software solutions and/or run software operations for a living, what do you think about the following questions?

  • Why are there so many steps to get from idea on a napkin to implementation?
  • Why are there so many tools in the delivery chain?
  • Why does it take so long to find out if we broke something that worked yesterday?
  • Why can’t we know whether the product meets company standards all of the time?
  • Why do we test so late in the process potentially delaying our project?
  • Why can’t we know if we’re compliant with industry regulations every time we build software, every day of every week instead of during third-party audits performed quarterly and annually in arrears?
  • Why can’t we deliver small portions of the larger solution that can be marketed, advertised and sold along the way instead of waiting for everything to be finished before we can even begin advertising, selling and making money?
  • Why can’t we find a way to deliver at the highest quality and highest velocities at the same time? Why are they treated as mutually exclusive?
  • Is information security and performance really something I have to kick down the road until later?
  • Why does it seem like our projects are black boxes of magic until the very end?

Consider this: Sales people are expected to provide verifiable value that is daily, weekly, monthly, quarterly and annually measured in qualified leads, follow-ups, sales and revenue with non-negotiable baseline margins, but people who build software products take as long as they take and spend as much as they spend?

If you're responsible for delivering solutions that enable customer delight resulting from sales, marketing and advertising successes, the distance between having an idea and realizing the ability to make money with said idea is called -- time to revenue. 

The distance between having a product and knowing what product the customer actually wants to buy is called -- time to value.

Question: Organizationally and operationally, what do you need to change in order to realize shorter and more frequent time to value discoveries?

If you’d like help figuring out how to compress the time it takes to get from an idea to making money while also including security, performance, quality and reliability from the beginning (instead of later), we’d like to help. Or if you’d like help determining how to more quickly and frequently discover, re-discover and provide recurring value for your customers, the teams at Trility Consulting know how to help you get from where you are to where you’d like to go.

We evaluate your business goals and current state of operations. Then we work with you to implement solutions which help you get there. We use 100% software-defined, continuous delivery behaviors including continuous test-driven development, continuous inspection, continuous compliance, continuous vulnerability assessments, continuous penetration testing, software defined infrastructure, serverless architectures, secure enterprise-class cloud ecosystems and more. This is simply what we do and how we live even for our own projects — and we’ve been doing it for quite awhile.

We’ll help you discover what time to value looks like in your team and operation. And your customers will thank you for it.

Dynamo and Trility Consulting Announce Strategic Partnership!

On Wednesday, May 24th, 2018  Dynamo, LLC and Trility Consulting, LLC announced the launch of their strategic alliance, bringing together two emerging leaders in the technology services industry. The partnership between these two companies represents an intersection between the strategic consulting, product delivery services, behavioral and engineering guidance that Trility offers combined with the high-quality, high-capacity recruiting and flexible resourcing solutions that Dynamo brings to the venture.  Together, Dynamo and Trility create a powerful partner for companies facing significant business and technology challenges or embarking on or amidst a digital transformation journey.

About Dynamo, LLC

Founded in 2014 with a focus on redefining an industry, Dynamo is a technology consulting and recruiting services company headquartered in Omaha, NE.  Dynamo is a new model for what technology consulting and recruiting should be: focusing quality over quantity, valuing people over transactions, and getting it right the first time.  Their talent networks extend into agile software development, information security, data and analytics, mobile, and cloud focus areas. Dynamo serves customers in Iowa, Colorado, Nebraska, Texas, and Tennessee.   To learn more, visit their website at www.godynamo.co

About Trility Consulting, LLC

Headquartered in Urbandale, Trility is a people-first, full-spectrum solutions company focused on helping customers and partners enjoy success with today’s digital transformation needs. From cloud adoption, migration, implementation and evolution to continuous cyber-security solutions and full-stack application and systems development, their focus is understanding customer needs, providing customers multiple options and implementing solutions that constantly enable the ability to change as their needs change. Trility is a certified AWS Consulting Partner, and a partner/re-seller of Ironbench products which include secure enterprise cloud adoption, Linux security and regulatory compliance adoption solutions.  To learn more, visit their website at www.trility.io

Through the partnership of Dynamo, Trility Consulting and IronBench, we provide our customers the right combination of people, skills, products and services in a way that no other individual company can bring to the table.

For inquiries about how Dynamo and Trility can help your organization, contact either Dynamo or Trility representatives today to start a conversation.

ShowPal Launches Another Product

ShowPal, a Des Moines, Iowa based start-up founded by Chad Torstenson, recently launched its next product which enables showing a home without an agent or homeowner present!

Adding to the existing Property IQ product, ShowPal now provides the additional  abilities to list, show, buy and sell your home without an agent should you choose to do so. And if you decide a bit of help along the way would be handy, ShowPal will provide the additional service of a broker!

The ability to perform autonomous home showings is the next in a series of products and services planned by ShowPal designed to make the process of selling, showing and buying properties safer, easier and cheaper for everyone involved.  To custom build these products and services, ShowPal engaged Trility Consulting, of Urbandale, Iowa, to help design, build and deliver their cloud and on-premises based software solutions. 

Trility Consulting focuses on helping companies adopt, build and operate in secure enterprise cloud ecosystems so companies can focus on serving customers.

Visit ShowPal’s site! Or stay in touch with them on Twitter  and Facebook!

Nick Cardamon joins Trility Consulting!

Trility Consulting is happy to announce that Nick Cardamon has agreed to join the organization as a Senior Account Manager responsible for client relationship management!

Nick comes to us a with a long history of managing relationships and projects with other companies including his own. And in our interactions with him through time and different situations, we knew we wanted to work him!

Nick is involved with acquiring new clients, projects and teams, as well as, staying involved with existing clients to ensure Trility Consulting is consistently performing at and above commitment in each and every relationship.

Our entire leadership team is always available to serve our present and future customers. And with the addition of Nick Cardamon our team is a bit larger and more capable to bring value to you and your organization.

Welcome Nick Cardamon to Trility Consulting!

 

ShowPal Launches Second Product

ShowPal, a Des Moines, Iowa based start-up founded by Chad Torstenson, recently launched its second product named ShowPal Home IQ!

ShowPal Home IQ is an Amazon Alexa Skill that works with the new Amazon Echo Show.  Using ShowPal Home IQ, Alexa is able to provide potential homebuyers on-demand answers to their questions — all while touring the listing.  ShowPal Home IQ is also able to send important property documents to interested buyers or the buyer’s Realtor on request.  

“Knowledge gaps about a property are common and this understandably leads to questions from a home-buyer.” says Chad Torstenson, ShowPal’s Founder and CEO.  Simply, “We want buyers to leave a showing with offers, not questions.” says Torstenson.

With ShowPal Home IQ, buyers can ask Alexa about the home’s utility costs, comparable properties in the area, local schools or details around a home warranty.  If a potential buyer wants to review the homeowner association documents before they consider an offer, Alexa is ready to answer.

Home IQ is the second of multiple planned solutions by ShowPal designed to make the process of selling, showing and buying properties safer and easier for everyone involved.  To custom build these products and services, ShowPal engaged Trility Consulting, also of Des Moines, Iowa, to help design, build and deliver their cloud and on-premises based software solutions. 

Trility Consulting focuses on helping companies adopt, build and operate in secure enterprise cloud frameworks so companies can focus on serving customers.

Visit ShowPal’s site! Or stay in touch with them on Twitter  and Facebook!

 

Eric Gerling joins Trility Consulting as CTO!

Trility Consulting is happy to announce that Eric Gerling has agreed to become the Chief Technology Officer for the organization!

Eric has been acting in the capacity of Chief Cloud Product Architect, Principal DevOps Engineer and Principal Software Engineer helping our Fortune 500 and SMB customers determine how to adopt and evolve into predictable, repeatable, secure enterprise cloud architectures, platforms and operations.

Eric is typically one of the first people on-site with customers to help determine what problems or goals they seek to address, provide multiple options to meet those needs and then be part of the leadership team that implements the solution path alongside the customer.

While continuing to work in the aforementioned capacities, in his new role Eric will also spend time exploring business growth opportunities for Trility Consulting, consult with Trility Consulting’s partner company, IronBench, as well as, work to ensure that business and technology solutions provided by Trility Consulting are consistent with today’s and tomorrow’s industry best practices.

Trility Consulting – An Official AWS Partner!

Trility Consulting is now an official AWS Consulting Partner!

As a result of the experience gained while helping start-ups, SMBs and Fortune 500 and 100 companies adopt and operationalize AWS, we are proud to announce official partnership status with Amazon Web Services.

Trility Consulting is a Des Moines, Iowa based people-first, full-stack solutions company built to help our customers and partners meet and beat their goals. Our efforts include cloud adoption, migration, implementation and evolution to multi-level continuous cyber-security solutions and full-spectrum application and systems development.  Our focus is understanding your needs, providing you multiple solution paths and implementing the most valuable, mutually agreeable solutions that enable you the greatest flexibility to change as your goals change.

We’re available to help you define and refine opportunities, discover solution options and directions, coach, collaborate, lead, develop and deliver on your needs now.  If you’re considering cloud adoption or migration, wondering how cloud changes cyber-security for you, or want to build and evolve software solutions and operations in the cloud, get in touch with us.

APN Consulting Partners are professional services firms that help customers design, architect, build, migrate, and manage their workloads and applications on AWS. Consulting Partners include System Integrators, Strategic Consultancies, Agencies, Managed Service Providers, and Value-Added Resellers.

 

Trility Consulting and IronBench Partnership

Trility Consulting and IronBench have signed paper for Trility Consulting to sell the IronBench security suite of products and offer professional services as well!

IronBench of Des Moines, Iowa, launched in January 2017, is a product company focused on cloud adoption, cloud operations and cloud-focused information security and regulatory compliance behaviors.

IronBench offers three products designed to help companies securely adopt and evolve cloud ecosystems (IronBench Cloud Config), securely manage Linux assets (IronBench Access Manager) and understand organizational regulatory and compliance status in relation to pertinent industry standards (IronBench Compliance Navigator).

Trility Consulting, also of Des Moines, Iowa, is a professional services company focused on discovering what goals customers would like to achieve and then helping them get there through lean, continuous delivery behaviors.

Contact Trility Consulting or IronBench if you’d like to discuss opportunities together!

The Great Experiment

Today we celebrate the July 4th, 1776 birth of a nation — the 241st birthday of the United States.

Every year we celebrate the independence of this nation from all other nations and peoples. And because there are so many of us who are all so very different, we tend to celebrate the independence of this nation, and our individual autonomy, in many different ways including with food, fireworks, friends, family, heritage, outdoor recreation, sports and the arts.

Independence Day is also a time for us to remember those who came before us, those who paved the way for our today, as well as and in particular, those who paid the ultimate price giving their lives for this country. People who chose to do what was necessary at the time so that generations of people would benefit well into the future.

There is good reason for some historical figures, then and now, to refer to the United States as a “grand experiment”. What an experiment to watch generations of people, all with varying histories and perspectives, come together and fight to forge a nation based upon a singular idea — the freedom of and right to self-governance.

We are here today because of an idea. We are here today because people, generation after generation, choose to join together to define, implement, vigilantly defend and evolve an idea.

How difficult it must have been to form an idea and take a stand all those years ago. How difficult it has been to protect and evolve that idea every day, month and year since. How difficult it will continue to be for us today and the generations that follow.

All for an idea for which I am grateful to benefit. All for an idea for which I am grateful to contribute.

All for an idea.

We hold these truths to be self-evident, that all men are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty and the pursuit of Happiness.

-Preamble to the Declaration of Independence

 

 

Iowa start-up launches new product!

ShowPal, a Des Moines, Iowa based start-up founded by Chad Torstenson, recently launched its first product named ShowPal ID!

ShowPal ID, the first of multiple products and services planned by ShowPal’s CEO, is designed to enable increased safety for Realtors as they meet and interact with clients who often are not personally known to them.  ShowPal ID performs on-the-go identity verification of homebuyers on behalf of real estate agents in advance of engaging with a client so that all parties know who is involved before they meet for the first time.

“Every year real estate professionals are placed in harms way by individuals fraudulently posing as a prospective client.  The statistics of crimes committed against Realtor’s such as robbery, physical assault, sexual assault and homicide are staggering. We intend to change that,” says Torstenson. 

In order to accomplish the goal of building software solutions for the Realty industry, ShowPal engaged Trility Consulting, also of Des Moines, Iowa, to help design, build and deliver a cloud-based software solution that seeks to address a very important problem in today’s real estate marketplace — the safety of Realtors and Buyers.

Trility Consulting focuses on helping companies adopt, build and operate in secure enterprise cloud frameworks so companies can focus on serving customers.

Visit ShowPal’s site! Or stay in touch with them on Twitter  and Facebook!

Update: In the true spirit of a start-up’s need to test, learn and refactor, ShowPal published and tested ShowPal ID and determined that while an important problem to solve, this product doesn’t meet ShowPal’s own requirements for viability. Resultantly, this product has been put to sleep with the potential of re-launching in the future if and when it makes sense. It is hard to build and deliver product.